Privacy Policy
At Super Source, we are committed to providing a seamless shopping experience while maintaining transparency and trust with our customers. Below, you will find important policies that govern your interactions with our website and services.
1.Privacy Policy
We take your privacy seriously and are dedicated to protecting your personal information.
- Data Collection: We collect personal information when you place an order, sign up for our newsletter, or engage with our website. This includes your name, email address, shipping address, payment information, and any other details necessary to fulfill your order.
- Use of Information: Your information is used to process orders, provide customer support, send promotional offers (if you’ve opted in), and improve our services. We do not sell or share your personal information with third parties except as necessary to complete your transactions or comply with legal obligations.
- Cookies: Our website uses cookies to enhance your browsing experience, personalize content, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.
- Security: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
2. Return & Refund Policy
We want you to be completely satisfied with your purchase from Super Source. If you’re not happy with your product, please review our return and refund policy.
- Eligibility: You may return items within 30 days of receipt for a full refund or exchange. The item must be in its original condition, unused, and in its original packaging.
- Return Process: To initiate a return, contact our customer service team at. We will provide you with a return authorization and instructions on how to send the item back to us.
- Refunds: Once we receive your return, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method, and you will receive an email confirmation once the refund is completed.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
3. Shipping Policy
Super Source is dedicated to ensuring that your orders are processed quickly and delivered safely.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Methods: We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order and the destination.
- International Shipping: Please review our Shipping Policy for details on international shipping, customs duties, and delivery times.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at sales@supersourcenc.com immediately so we can resolve the issue.
4. Terms of Service
By using our website and purchasing products from Super Source, you agree to comply with our terms and conditions.
- Account Creation: You may need to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information.
- Prohibited Activities: You agree not to use our website for any illegal activities, infringe on the rights of others, or interfere with the operation of our site.
- Liability: Super Source is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our full Terms of Service provide more details.
1.Privacy Policy
We take your privacy seriously and are dedicated to protecting your personal information.
- Data Collection: We collect personal information when you place an order, sign up for our newsletter, or engage with our website. This includes your name, email address, shipping address, payment information, and any other details necessary to fulfill your order.
- Use of Information: Your information is used to process orders, provide customer support, send promotional offers (if you’ve opted in), and improve our services. We do not sell or share your personal information with third parties except as necessary to complete your transactions or comply with legal obligations.
- Cookies: Our website uses cookies to enhance your browsing experience, personalize content, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.
- Security: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
2. Return & Refund Policy
We want you to be completely satisfied with your purchase from Super Source. If you’re not happy with your product, please review our return and refund policy.
- Eligibility: You may return items within 30 days of receipt for a full refund or exchange. The item must be in its original condition, unused, and in its original packaging.
- Return Process: To initiate a return, contact our customer service team at. We will provide you with a return authorization and instructions on how to send the item back to us.
- Refunds: Once we receive your return, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method, and you will receive an email confirmation once the refund is completed.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
3. Shipping Policy
Super Source is dedicated to ensuring that your orders are processed quickly and delivered safely.
- Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Methods: We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order and the destination.
- International Shipping: Please review our Shipping Policy for details on international shipping, customs duties, and delivery times.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at sales@supersourcenc.com immediately so we can resolve the issue.
4. Terms of Service
By using our website and purchasing products from Super Source, you agree to comply with our terms and conditions.
- Account Creation: You may need to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information.
- Prohibited Activities: You agree not to use our website for any illegal activities, infringe on the rights of others, or interfere with the operation of our site.
- Liability: Super Source is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our full Terms of Service provide more details.